Support Center

You can sign up by clicking here. You can then choose whether you'd like a Basic membership or a Premium membership. Once you fill out and submit the necessary information, you'll be an Infinite Guitar member!

Double check your username and password to make sure you are typing them correctly. Also, keep in mind that passwords are case sensitive, meaning that lower-case and upper-case letters must be typed exactly how you originally registered your password. If you lost your password, see the next question.

In order to recover your password, click here. This will bring up a page where you can enter your registered email address. An email will then be sent to that same email address with instructions for resetting your password.

Infinite Guitar has a bookmarking system that allows you to favorite lessons so you can quickly access them whenever you want. In order to favorite a lesson, click the "Star" icon button at top of the lesson's page. You can then access your bookmarked lessons anytime by clicking the "My Favorites" link on the top menu.

You can get printing tips here.

If you ever need to cancel your Premium membership, contact us anytime and let us know you'd like to cancel. We'll then cancel your subscription and there will be no future billings to your account. When your subscription expires, your Premium membership will then downgrade to our free Basic membership.

You can get tips on how to use the Lesson Search by clicking here.

When clicking a lesson on the Lesson Search list, right-click the lesson, then select "Open in New Tab" or "Open in New Window". This way, you can just close the tab or window when you're done with a particular lesson, then return to the window where you made your original search selection.

This can be due to one or both of the following reasons:

1. You either do not have Flash installed or have an outdated version. You can get the latest version of Flash here.

2. Javascript is disabled in your browser. You can enable javascript by going to your browser's Options panel. Look for javascript or scripting and click "enable".

This is most likely an issue with the speed of your internet connection. Due to the high quality of our videos, they require a fast internet connection to be optimally viewed. If you have a connection such as dial-up, we'd recommend upgrading to broadband.