Support Center
How can we help?
Getting Started
New here? Start with these.
- I'm a beginner. Where should I start learning guitar?
- How do I find guitar lessons?
- What do the skill levels mean?
- Where are the free guitar lessons?
- What is a tutorial?
Learning Paths
Step-by-step paths through our lessons.
- What are Learning Paths?
- How do I start a Learning Path?
- How does my progress on a Learning Path work?
- Which Learning Path should I choose?
- Can I follow more than one Learning Path at a time?
Account
Logging in, passwords and payment info.
- Where do I find my account settings?
- I can't log in. How do I reset my password?
- Can I log in with Google?
- How do I update my payment info?
- How do I change my email address or name?
Membership
What's included, pricing, payments and cancelling.
- What do I get with Premium?
- How much does Premium cost?
- Can I switch to a different plan?
- When will I be charged next?
- How does the Lifetime plan work?
Lessons
Saving, tabs, downloads and practice tools.
- How do I save lessons for later?
- How do I track which lessons I have finished?
- How do I go to the next lesson in a tutorial?
- Where are my lesson settings?
- I'm left-handed. Do you have left-handed guitar lessons?
Video Player
Speed, zoom and watching on other devices.
- Can I slow the videos down?
- Can I zoom in on the video?
- Can I watch lessons on my TV?
- Can I use Infinite Guitar on my phone or tablet?
Troubleshooting
Videos, emails and access problems.
- A video won't play. What should I do?
- I'm not getting your emails.
- It says I need Premium, but I already paid.
- A page looks broken or out of date.
- I can't find a lesson I watched before.
Getting Started
I'm a beginner. Where should I start learning guitar?
Welcome! The easiest place to begin is our Beginner Guitar Path. It takes you from your first chords and picking basics to simple theory…
Getting Started
How do I find guitar lessons?
Every one of our online guitar lessons lives in the Lesson Library. The filters at the top let you narrow it down by type,…
Getting Started
What do the skill levels mean?
Every lesson is tagged with one of four levels, so you can find material that fits where you are right now: Beginner: no experience…
Getting Started
Where are the free guitar lessons?
We have 71 free guitar lessons anyone can watch, no account needed, including 16 complete tutorials. You’ll find them all on our Free Guitar…
Getting Started
What is a tutorial?
A lot of what we teach is too big for one video, so we split it into a tutorial: a set of lessons where…
Getting Started
Can I learn to play songs on guitar?
Yes. Our guitar song tutorials are less about theory and more about learning to play something musical from start to finish. Most are original…
Getting Started
What comes with each guitar lesson?
Every lesson has a video, and most come with more to help you practice: Guitar tab: about 1,700 lessons include tab, many with interactive…
Learning Paths
What are Learning Paths?
Learning Paths are our lessons put in the right order for you. Each path strings tutorials together step by step, so instead of jumping…
Learning Paths
How do I start a Learning Path?
Open any path from the Learning Paths page and click Start Path. It takes you to the first lesson of step 1. Each step…
Learning Paths
How does my progress on a Learning Path work?
A step counts as done once you’ve marked every lesson in it complete. The bar at the top of the path shows how many…
Learning Paths
Which Learning Path should I choose?
If you’re not sure, start with the path for your level: Beginner, Intermediate or Advanced. They’re at the top of the Learning Paths page…
Learning Paths
Can I follow more than one Learning Path at a time?
Yes. Each path keeps its own progress, so you can mix them, like the Intermediate path for your overall playing plus a technique path…
Learning Paths
What is "More to Explore" on a Learning Path?
Some paths end with a More to Explore section. It holds extra tutorials that fit the path but aren’t part of the main steps.…
Learning Paths
Do I need Premium for Learning Paths?
Anyone can browse every Learning Path and see all of its steps. Free lessons in a path play for everyone, and Premium unlocks every…
Learning Paths
What happened to Studies and Lesson Plans?
We combined our Studies and Lesson Plans into Learning Paths, then added new paths on top. Every old Study is now a Learning Path…
Account
Where do I find my account settings?
Click your name at the top right of any page. Everything for your account is in that menu: Account: your name, photo, email address…
Account
I can't log in. How do I reset my password?
No problem. On the log in page, click Lost your password? and enter the email address you signed up with. We’ll send you a…
Account
Can I log in with Google?
Yes. On the log in page or when you sign up, click Continue with Google and pick your Google account. If you already have…
Account
How do I update my payment info?
Click your name at the top right of any page, choose Membership, then click Update billing. Enter your new card details and click Update.…
Account
How do I change my email address or name?
Click your name at the top right of any page and choose Account. Name: under Name & Photo, type your new display name and…
Account
How do I change my password?
Click your name at the top right of any page and choose Account. Under Your Password, click Change password, enter your current password and…
Account
How do I add a profile photo?
On your Account page, click Upload photo under Name & Photo and pick an image. JPG, PNG and WebP all work, and we crop…
Account
Where can I find my receipts?
Click your name at the top right of any page and choose Membership. Your recent payments are listed under Billing history, and All receipts…
Account
How do I stop getting emails from you?
Every email we send about lessons, tips and offers has an unsubscribe link at the bottom. One click and you’re off the list. We’ll…
Account
How do I change my cookie settings?
Your cookie settings are set up like a pedalboard. Open your Privacy Choices and you’ll find one pedal for each kind of cookie. Stomp…
Account
How do I delete my account?
We’re sorry to see you go! Send us a message from the email address on your account and we’ll delete it for you. If…
Account
Can I use my account on more than one device?
Yes. Log in on your computer, phone or tablet with the same email and password (or Continue with Google), and everything follows you, including…
Membership
What do I get with Premium?
Premium unlocks every online guitar lesson and practice tool on Infinite Guitar: All 2,300+ lessons in rock, metal, blues, jazz, fusion, acoustic, country, funk,…
Membership
How much does Premium cost?
Premium gets you all of our online guitar lessons, and it comes in three plans so you can pick what fits your budget: Monthly:…
Membership
Can I switch to a different plan?
Yes. Click your name at the top right of any page, choose Membership, then click Change plan. How the switch works depends on the…
Membership
When will I be charged next?
Click your name at the top right of any page and choose Membership. Your plan card shows your next payment date, the amount and…
Membership
How does the Lifetime plan work?
You pay once, $499, and you have Premium with no monthly or yearly bills, ever. You get exactly what every other Premium member gets:…
Membership
Is there a free account?
Yes! A free account adds 53 more free guitar lessons to the 71 anyone can watch, including starter tutorials in every style. You also…
Membership
What payment options do you offer?
You can pay with: Credit or debit card: Visa, Mastercard, American Express and Discover Apple Pay or Google Pay, on devices that support them…
Membership
Is it safe to pay with my card?
Yes. Card payments are processed by Stripe, one of the most trusted payment companies in the world, and the whole site runs over an…
Membership
Do you have a money-back guarantee?
Yes. If you don’t enjoy our lessons for any reason, you can get a full refund within 14 days of signing up for Premium.…
Membership
How do I cancel?
Click your name at the top right of any page, choose Membership, then click Cancel membership. Confirm on the next page and you’re done.…
Membership
Can I pause my membership?
There isn’t a pause button, but you can cancel anytime and come back whenever you’re ready. When you cancel, you keep Premium until the…
Lessons
How do I save lessons for later?
Click the Save Lesson bookmark icon next to the title of any lesson to add it to your list. It’s perfect for lessons you…
Lessons
How do I track which lessons I have finished?
When you finish a lesson, click the Mark Complete check icon next to the lesson title. When a video ends, you can also click…
Lessons
How do I go to the next lesson in a tutorial?
Click the Up next button under the video. It always points to the next part of the tutorial you’re watching. You can also jump…
Lessons
Where are my lesson settings?
Click the gear icon next to the title of any lesson, or choose Preferences in the account menu at the top right. Your Preferences…
Lessons
I'm left-handed. Do you have left-handed guitar lessons?
Absolutely. Every guitar lesson can be flipped for lefties: we mirror the videos and thumbnails so they look left-handed, which makes it much easier…
Lessons
Can I download the guitar tabs and backing tracks?
Yes, for any lesson you have access to: Guitar Pro files: about 700 lessons come with one. Click the gp icon next to the…
Lessons
What's the difference between interactive tab and image tab?
We show tab two ways, and you can pick the one you like: Interactive tab plays along with you. It scrolls, highlights the notes…
Lessons
Where can I find guitar backing tracks to jam with?
All of our guitar backing tracks are on the Backing Tracks page. They’re a great way to put what you’ve learned into practice, whether…
Lessons
Is there an online metronome?
Yes. Click the Metronome icon, the little drum next to the lesson title, to keep time without leaving the page. You can also use…
Lessons
Can I print a lesson?
Yes. Click the Print Lesson printer icon next to the title of any lesson to print it, tab included. Handy if you like having…
Lessons
How do I find all the lessons by one guitar teacher?
Head to our Guitar Teachers page and pick the teacher you like. Each instructor has their own page with all of their lessons in…
Lessons
Can I share a lesson with a friend?
Yes. Click the Share icon next to the title of any lesson to send it to a friend or post it. Your friend can…
Lessons
Do you have Christmas guitar lessons?
We do, and they’re a lot of fun. There are 38 Christmas lessons, with festive tunes like O Holy Night and Santa’s Knuckle Busters.…
Video Player
Can I slow the videos down?
Yes, and it’s one of the best ways to learn a fast part. Start the video, click the gear icon in the player and…
Video Player
Can I zoom in on the video?
Yes. Scroll your mouse wheel over the video to zoom in, or start the video, click the gear icon in the player and choose…
Video Player
Can I watch lessons on my TV?
Yes, if you have a Chromecast or a TV with Chromecast built in. Click the cast button in the video player and pick your…
Video Player
Can I use Infinite Guitar on my phone or tablet?
Yes. You can take our guitar lessons right in your phone or tablet’s web browser, so there’s nothing to install. Just log in the…
Troubleshooting
A video won't play. What should I do?
Sorry about that! Try these, in order: Refresh the page. Turn off any ad blocker or VPN for our site. Try a different browser,…
Troubleshooting
I'm not getting your emails.
First, check your spam, junk or promotions folder. Emails from new senders sometimes land there. To make sure our emails reach your inbox, add…
Troubleshooting
It says I need Premium, but I already paid.
Let’s sort that out. First, make sure you’re logged in with the same email address you paid with. It’s easy to end up with…
Troubleshooting
A page looks broken or out of date.
Your browser may be showing an older saved copy of the page. Try a hard refresh: Windows: press Ctrl + F5 Mac: press Cmd…
Troubleshooting
I can't find a lesson I watched before.
A few places to look: The Continue Learning row on your home page, which shows lessons you’ve been watching Your Saved Lessons, if you…
Troubleshooting
I'm stuck on a "verify you are human" check.
Our sign up, log in and contact forms use a quick security check from Cloudflare to keep spam bots out. It usually finishes on…
Instructors
Who teaches on Infinite Guitar?
Our online guitar lessons come from 18 professional guitarists and teachers from around the world, including Sean Conklin, Richard Lundmark, Chris Feener, Al Joseph,…
Instructors
How do I become a guitar instructor at Infinite Guitar?
We’d love to hear from you! If you’d like to teach guitar online with us, send us a message and tell us a bit…
Affiliates
Do you have an affiliate program?
Yes! If you have an audience of guitar players, like a YouTube channel, a blog or a group of students, you can earn a…
Affiliates
How much do affiliates earn?
You earn 50% of a new member’s first payment and 10% of every renewal after that. Your referral link remembers visitors for 180 days,…
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